Frequently Asked Questions
Our products are made using recycled and safe materials, such as 100% RPET (recycled plastic) and PEVA. We proudly avoid harmful chemicals like PVC and BPA, making our products safer for your baby and the planet.
We’ve designed our mats with extra length, so they’re suitable for newborns through to toddlers. Ideal for parents who want a mat that grows with their bub.
Yes! Our mats are made from non-toxic, chlorine-free PEVA and other harm-free materials, ensuring your newborn’s delicate skin is protected during every change.
Yes. Our change mats include built-in storage pockets for wipes, nappies, and creams, making them perfect for organised, on-the-go changes. Our wipes section can fit packs of 80 wipes, however, for best fit and ease we recommend packs of 60-70 wipes.
Both can be wiped clean with a damp cloth and mild soap. For a deeper clean, hand wash in cold water and hang to dry. Avoid machine washing and harsh chemicals to preserve quality.
Yes! Our change mats are made with waterproof PEVA lining, and our wet bags have a water-resistant TPU coating to safely contain messes or damp items.
Very compact! It folds down neatly to fit into most nappy bags, under the pram, and anywhere in your car —perfect for parents who like to travel light.
Unlike many others, our mats combine eco-friendly materials, modern design, and practical features like built-in storage and extra length. Plus, they actually look good while doing the job!
We dispatch orders within 1–2 business days from the Sunshine Coast, Queensland. Standard delivery within Australia typically takes 3–7 business days, depending on your location.
Currently, we ship within Australia only. All orders are dispatched from the Sunshine Coast, Queensland, so Aussie families can expect fast, local delivery. International shipping is on our roadmap!
Yes, we accept returns within 30 days for unused items in their original condition. To start a return or exchange, email us at support@lovebubco.com.
We’re so sorry! Please contact us at support@lovebubco.com with your order number and a photo of the issue, and we’ll make it right ASAP.
You’ll receive a tracking link via email once your order has shipped. If you don’t see it, check your spam folder or email us at support@lovebubco.com.
We’re here to help! Reach out anytime at support@lovebubco.com and we’ll get back to you within 1–2 business days.